Privacy Policy

Welcome. Your privacy is important to us. This privacy policy explains how we collect, use, disclose, and protect your information when you visit our hotel and use our services.





Introduction

1. Collect Information

2. How We Use Your Information

3. How We Share Your Information

4. Security of Your Information

5. Cookies and Tracking Technologies

6. Your Data Protection Rights

7. Changes to This Privacy Policy

1.1 Personal Information

1.2 Non-Personal Information

2.2 Non-Personal Information

3.1 Third-Party Service Providers

3.2 Legal Requirements

2.1 Personal Information

  • Name
  • Address
  • Email address
  • Phone number
  • Payment information
  • Identification documents (e.g., passport, ID card)
  • Name
  • Address
  • Email address
  • Phone number
  • Payment information
  • Identification documents (e.g., passport, ID card)

We may disclose your information to comply with applicable laws, regulations, or legal requests, including:


  • To respond to subpoenas or court orders
  • To protect the rights, property, or safety of our hotel, guests, or others
  • To prevent or investigate possible wrongdoing in connection with our services
  • To comply with legal obligations or regulatory requirements

We implement various security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

We use cookies and similar tracking technologies to monitor activity on our website and store certain information. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use certain parts of our website.

Depending on your location, you may have the following rights regarding your personal data:


  • The right of access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure – You have the right to request that we delete your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we limit the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to the processing of your personal data, under certain conditions.

Domos Mirador Romantic Glamping – Terms and Conditions

📍 Location: Calle Pavones, Tajo Alto, Montes de Oro, Miramar, Puntarenas
📞 Phone: +506 8752 5455
📧 Email: cancellations@domosmirador.com
🌐 Website: www.domosmirador.com


Reservation & Cancellation Policy

  • 100% payment required at the time of booking.
  • Cancellations up to 14 days before arrival: 50% refund.
  • Cancellations 13 days or less before arrival: Non-refundable.
  • Exceptional Cases: If a guest presents official documentation from a hospital, doctor, or relevant institution due to a serious personal or family emergency, we will evaluate cancellation options.

Satisfaction Guarantee

If upon arrival the guest is not satisfied with the accommodation, they may receive a full refund provided they:
✅ Notify reception within one hour of arrival.
✅ Do not use the accommodation (i.e., do not stay overnight).


Terms and Conditions

🚭 No Smoking & Open Flames
Smoking, candles, and any other incandescent materials are strictly prohibited inside the domes.

🏡 Property Care
Guests must leave the accommodation in good condition. Any damage to the facilities or removal of furniture/accessories must be reported immediately and will be charged accordingly.

🔇 Quiet Hours
For the comfort of all guests, silence is required after 22:00.

🐾 Pet Policy
We welcome pets! 🐶 However, an extra charge of $50 per stay applies, and additional conditions may be required to ensure a comfortable experience for all guests. Please inquire before arrival.

🔞 Adults-Only Policy
Domos Mirador is an adults-only glamping experience.


Payment & Agreement

By proceeding with the reservation, you confirm that:
✔ You accept our Terms and Conditions.
✔ You authorize any required deposit to be charged to your credit card.
✔ You understand the cancellation policy outlined in the Full Rate Summary.

For further inquiries or modifications, contact us at info@domosmirador.com.

🌿 Thank you for choosing Domos Mirador – A Unique Romantic Glamping Experience! 🌿






We may share your information with third-party service providers who assist us in:


  • Payment processing
  • Marketing and advertising
  • Hospitality and website maintenance
  • Customer service
  • To analyze website traffic and usage patterns
  • To improve our services and website functionality
  • For marketing and advertising purposes in aggregated form
  • To ensure website security and performance
  • Browser type
  • IP address
  • Cookies and tracking technologies
  • Aggregated website usage data